Moving the customer
and employee
experience forward.With hybrid work normalised, the right digital strategy
can help your workforce to blend physical and digital
work in a manner that best serves your customers,
business and workforce.
What if the workplace is no longer a place?
From distributed contact centres to collaboration platforms, the traditional real-estate centric notion of where work happens is being challenged. The vendor landscape for these new technologies is complex and rapidly changing, creating risks for organizations embarking on transformation. Yet the greatest challenges are often in changing employee behaviour and adapting to new styles of management.
Get insights from our experts.
Changing the way
we work.
Our survey found a shocking level of organizational myopia—the difference between management assumptions and employee expectations.
Organizational myopia—changing the way we work.
Hear the unexpected findings from our recent global survey. Plus, get tips to help maximize the value from your technology investments.
Navigating the changing workplace.
Set your business up for success in today’s fast-changing work environment. Our insights, analysis and guidance can help.
Maximizing workplace transformation investments.
Organizations are allocating significant funds to workplace transformation technology—but maximizing ROI is not a sure thing.
Build consumer confidence in data sharing and new technology.
Explore new research from Verizon and Longitude and the ways transparency helps increase customer trust.
Remote work is here to stay.
A new report from Harvard Business Review Analytic Services finds that remote work can be just as effective as onsite work—and that organizations with advanced digital workplace strategies are having the best outcomes.
Make your digital workplace a success.
From communication to collaboration to security, supporting your remote workers requires the right tools and capabilities. Read the Verizon best practices guide to learn what you need to be successful.
The Future of Work is right here, right now.
Business communication has never been more important. Digital transformation has moved from something on the horizon to fundamental change happening all around us. Verizon can help you navigate the new realities of how workplaces and business processes must adapt to meet changing customer expectations.
Culture and skills for the new workplace.
New ways of working demand new skills and a culture that can take constant change in its stride. For your remove workers to be at their most productive and effective, your business requires a digital strategy that nurtures and encourages collaboration, flexibility and resilience.
A smarter workplace can help your workforce thrive.
Having the appropriate technology establishing new norms for engagement and collaboration, and taking into account the needs of different roles and individuals are all keys to the success of creating a smarter workplace.
Work smarter with AI, ML and automation.
Industry 4.0 has arrived. By embracing new technologies which can improve safety, carry out repetitive work and provide real-time information and insights, you can free up employees to use their time where they can add the most value to your business.
A vision for digital leadership.
Getting the best from new technologies and communicating a compelling digital vision are among today’s biggest leadership challenges. Because successfully leveraging technology can make your organisation more flexible, more resilient, and ready to take advantage of opportunities faster than ever before.
Research and insights.
As the next generation of disruptive technologies starts to change how we do business, we look at the key trends that will define the Future of Work.
Up next: Tech for the smart workplace
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