Create & Manage Subaccounts

If you have Primary or Administrator account access, you can create other subaccounts for your employees. You can also grant a subaccount holder administrative access to view bills or grant bill-pay rights to pay bills online.

Before you begin, remember:

• You’ll submit a request to create a separate user profile for each subaccount, which will include a separate Verizon user ID, password and secret question.  At any time the primary account holder can delete a subaccount's access.
  • You will need to provide an email address when creating a subaccount, and we will send a message to that address with instructions on how the subaccount user can create their own user ID and password
• To keep the primary account private and not accessible to other subaccount holders that may use the same computer to log in and access their own Verizon subaccount, make sure each subaccount holder exits their account and closes the active browser window

To create a subaccount while logged in to My Business Wireline:

1. Select Profile & Settings
2. Scroll down to Manage Users
3. Select Add a new user

To manage existing subaccounts:

1. Select Profile & Settings
2. Scroll down to Manage Users
3. Select the subaccount you wish to manage