Equipment, Devices and Services

This section provides support for equipment, devices and services. An overview of equipment, devices and services support topics is shared below. Use the menu or click a topic title to navigate between the topics.

Wireless devices – Learn all the details about your wireless phones and tablets, including how to troubleshoot common issues and get eSim help.

Routers – Get information about Verizon routers and gateways, including user guides, setup information and troubleshooting tips.

Extenders – Find quick-start guides, datasheets, FAQs and troubleshooting help on Verizon extenders.

Traditional phones – Learn about our traditional phones’ features, setup information and troubleshooting tips, as well as get access to our user guide library for our different phone models.

Equipment returns – Get information on how and where to return your equipment, our return policies, as well as potential charges related to any unreturned or damaged equipment.

For support resources related to products, please visit the Product Support page.