What it is
Its sensors track and analyze key traffic-flow data and crowd behavior to help facilitate safer crowd movement and more efficient management.
Cloud and edge computing: 5G Edge Crowd Analytics is a software-as-a-service (SaaS) solution that combines applications and devices, running on Verizon 5G and multi-access edge computing (MEC) with professional and support services.
Lidar technology: Employs light detection and ranging (lidar) technology and the facility/venue’s own dynamic digital signage throughout selected locations, as well as MEC-hosted applications using artificial intelligence and wireless services (wireless services are purchased separately).
5G Edge: Verizon 5G Edge utilizes a reliable 5G network with low latency that helps deliver performance for business. It also leverages the world’s leading cloud platform providers, including Amazon, to offer businesses additional expertise.
Crowd behavior: Creates near real-time insights to help understand visitor movement and occupancy patterns.
Crowd analytics: Provides helpful analytics and insights about crowd flow and crowd behavior using queue analytics, flow analytics, distance analytics and area dynamics. Together, these analytics provide queuing observations with expected wait times for designated areas, flow patterns of guest movements, density thresholds, heat maps and more.
Benefits
Sales growth
Utilize near real-time predictive and historical insights to help optimize store or venue layouts, minimize congestion, encourage customer purchase, and drive growth with faster service.
Cost control
Help control operational costs with optimized workforce planning and reduced energy costs through data-driven insights.
Crowd management
Help better track large congregations of people, congestion patterns and traffic flow to help overall venue safety, security and efficiency.
Elevated experiences
Help minimize wait times at entry points, concession stands, restrooms and other busy areas, while helping guests more easily find their way around the venue using advanced wayfinding information.
Safer experience
Use heat mapping and lidar sensors to help predict crowd surges or congestion, while receiving alerts on unexpected activity, and help monitor where people are during emergencies.
Características
Real-time monitoring
Help monitor live occupancy and estimated wait times.
Occupancy management
Help free up staff from manually monitoring and managing occupancy at entrances, restrooms and communal spaces.
Web-based reporting dashboard
Help better understand your busiest times, and help optimize staff and cleaning schedules based on actual customer demand.
Data-driven communication tools
Leverage application programming interfaces (APIs) to communicate over email, SMS and mobile apps—and help measure their reach and impact on visitation.
Recursos
Solutions Brief
Improve guest experiences and operations.
Tap the power of 5G to monitor and manage in-venue crowd flows in near real time.
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Preguntas frecuentes
Crowd management technology helps provide key insights about crowds and crowd behavior, such as queue length with expected wait times for designated areas (e.g., concession areas, bathrooms), guest flow patterns, density thresholds and heat maps. In addition to traffic flow analysis, crowd management technology may also use queue analytics, distance analytics and area dynamics.