Fast, reliable network improves customer experience and protects data.
Challenge
The firm needed a consistent collaboration experience with secure video, simple management and predictable costs.
- Inconsistent user experience across three conferencing platforms
- Collaboration tech complexity discouraged end-user adoption
- Infrastructure couldn’t support future video or encryption requirements
Solution
The company turned to us to improve global collaboration with powerful data encryption and expert insight.
- Standardized collaboration on Cisco Webex and Cloud Connected Audio
- Enhanced collaboration with SIP Trunking and Private IP service
- Utilized our Verizon Analytics Services to improve cost structure
Outcome
With a reliable network and an integrated collaboration platform built for security, the financial services firm was able to drive adoption.
- Simplified collaboration for more than 16,000 global employees
- Powered secure video conferencing for 10,000+ Webex hosts
- Augmented IT resources with our expertise on SD WAN
- Improved cost predictability with analytics on network usage and requirements
How we built the solution.