How do I know if I can bring my number?

Most phone numbers are eligible to be brought to Verizon:* Some numbers may not be eligible based on geography, service area coverage, technology or ownership of the line you're transferring the number from. Check if your phone number is eligible on our Bring your own device page. *Local Number Portability, a government mandate, requires mobile and landline service providers to let customers keep their eligible phone numbers when switching carriers.

How long will it take to bring my number to Verizon?

How long it takes to bring your number to Verizon depends on your carrier and on when you activate your device on the Verizon network. We text you a link to track the status of your number transfer. Typical timelines are: Mobile – 4-24 business hours to complete your transfer. Landline – 2-10 business days to complete your transfer. Note: These are average time frames. With certain circumstances, it could take more or less time.

What should I do before I bring my number to Verizon?

Before you bring your number to Verizon: Make sure your number is not locked with your current carrier. Confirm if you need a new physical SIM or plan to activate using an eSim. Have your company's billing address and the name of the authorized signer.

What information will I need to provide when bringing my number to Verizon?

To start the process of bringing your number, we need to know: The current active number that you want to bring to Verizon. The account number of your old carrier as it appears on your bill. Note: If you’re starting the number transfer process in person, bring your most recent bill. Account PIN or password. It's specific to the line/number, it's not the log-in code for your account. Another number where we can reach you during the transfer process (other than the number you’re bringing to Verizon).

What happens when I bring my number to a new Verizon line?

Here's what happens when you bring your number to a new line at Verizon: During the number transfer process, you still have service with your previous carrier. Your new Verizon line can make calls but can't receive them and texting may not work. We text you when your number transfer is complete. Program your phone with our texted instructions. If you do not receive a text follow the activation guide supplied with the device. If you are still not able to receive calls you may need to power cycle the device (turn it off, wait 5 minutes and then turn it back on) to complete the number transfer. Once your number transfer is done, all your mobile services will be through Verizon.

What happens when I bring my number to replace an existing Verizon number?

Here's what happens when you bring a number to replace a Verizon number: Both your lines of service work until the number transfer is complete. We text you when your number transfer is complete. Your line with the other carrier stops working. Program your phone with our texted instructions. If you do not receive a text follow the activation guide supplied with the device. If you are still not able to receive calls you may need to power cycle the device (turn it off, wait 5 minutes and then turn it back on) to complete the number transfer. All your mobile services will be through Verizon, on the number you brought over.

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Preguntas frecuentes sobre cómo traer tu número telefónico a Verizon

Find out how to bring your number when you switch your business to Verizon. Learn what you need to do, how long it will take, and what to expect during the process. You can bring your device when you bring your number, or shop for a new Verizon phone.

Acerca de cómo traer tu número telefónico a Verizon

¿Cómo traigo mi número telefónico a Verizon desde otro proveedor?

When you activate a new line with Verizon you'll have the option to transfer your current mobile or landline number from another carrier.

You can also visit our Bring your own device page online, contact us or visit a store to transfer your number to Verizon.

¿Cómo sé si puedo traer mi número telefónico?

Puedes traer la mayoría de los números telefónicos a Verizon:*

Algunos números pueden no ser elegibles en función de la geografía, la cobertura del área de servicio, la tecnología o la propiedad de la línea desde la que se transfiere el número.
Check if your phone number is eligible on our Bring your own device page.

*La norma gubernamental sobre portabilidad de número local exige a los proveedores de servicios de telefonía móvil y líneas telefónicas fijas que permitan a los clientes mantener sus números telefónicos al cambiarse de proveedor de servicio.

¿Cuánto tiempo tardaré en traer mi número telefónico a Verizon?

How long it takes to bring your number to Verizon depends on your carrier and on when you activate your device on the Verizon network. We text you a link to track the status of your number transfer.

Typical timelines are:

Servicio móvil: la transferencia se completa en un plazo de 4 a 24 horas laborables.
Línea telefónica fija: la transferencia se completa en unplazo de 2 a 10 días hábiles.

Nota: Estos son los plazos promedio. En ciertas situaciones, podría demorar más o menos tiempo.

How do I bring a number from another carrier to replace my Verizon mobile number?

You can replace your existing Verizon mobile number with a phone number from another carrier. Visit the Change Mobile Number page in My Business.

Before you bring your number

¿Qué debo hacer antes de traer mi número telefónico a Verizon?

Antes de traer tu número a Verizon:

Make sure your number is not locked with your current carrier.
Confirm if you need a new physical SIM or plan to activate using an eSim.
Have your company's billing address and the name of the authorized signer.

¿Qué información tendré que proporcionar cuando traiga mi número telefónico a Verizon?

Para comenzar el proceso de traer tu número telefónico, necesitamos conocer:

El número activo actual que quieres traer a Verizon.
The account number of your old carrier as it appears on your bill.

Note: If you’re starting the number transfer process in person, bring your most recent bill.

Account PIN or password. It's specific to the line/number, it's not the log-in code for your account.
Otro número donde podamos localizarte durante el proceso de transferencia (que no sea el número telefónico que traigas a Verizon).

¿Qué es un PIN de transferencia de número?

A Number Transfer PIN is created by your previous carrier (e.g., T-Mobile, AT&T, etc.). You can create one in your previous carrier's app or by contacting their customer service.

This number isn't provided by Verizon when you're transferring your number in.

¿Cuál es el número y/o PIN de cuenta de mi anterior proveedor de servicio y dónde puedo encontrarlo?

You can locate your account number from your previous carrier on your billing statement, which can likely be found on their mobile app, or their website.

The account PIN that you created with your previous carrier will be 4-6 digits. This is different from the Number Transfer PIN.

¿Debo cancelar mi servicio actual antes de traer mi número de móvil a Verizon?

When you're bringing your number to Verizon from another carrier, don't cancel your existing service. Once your number transfer is complete, the line on your old carrier’s account will disconnect automatically.

¿Cuánto cuesta traer mi número telefónico a Verizon?

We don't charge a fee for a number transfer. Depending on your old carrier's terms, you may be responsible for an Early Termination Fee (ETF) or other accrued charges. These might include any remaining device payments, if you have them.

During the transfer process

¿Qué ocurre cuando traigo mi número telefónico a una nueva línea de Verizon?

Esto es lo que ocurre cuando traes tu número a una nueva línea en Verizon:

Durante el proceso de transferencia del número telefónico, sigues teniendo servicio con tu anterior proveedor. Tu nueva línea de Verizon puede realizar llamadas, pero no puede recibirlas y es posible que los mensajes de texto no funcionen.
Te enviaremos un mensaje de texto cuando se haya completado la transferencia de tu número telefónico.
Program your phone with our texted instructions. If you do not receive a text follow the activation guide supplied with the device. If you are still not able to receive calls you may need to power cycle the device (turn it off, wait 5 minutes and then turn it back on) to complete the number transfer.
Once your number transfer is done, all your mobile services will be through Verizon.

¿Qué ocurrirá cuando traiga mi número telefónico para reemplazar un número de Verizon?

Esto es lo que ocurre cuando traes un número telefónico para reemplazar un número de Verizon:

Ambas líneas de servicio funcionan hasta que se completa la transferencia del número telefónico.
Te enviaremos un mensaje de texto cuando se haya completado la transferencia de tu número telefónico.
Your line with the other carrier stops working.
Program your phone with our texted instructions. If you do not receive a text follow the activation guide supplied with the device. If you are still not able to receive calls you may need to power cycle the device (turn it off, wait 5 minutes and then turn it back on) to complete the number transfer.
All your mobile services will be through Verizon, on the number you brought over.

What happens when I bring a number from a Verizon Wireless Reseller?

Al traernos un número telefónico de un revendedor de Verizon Wireless (por ejemplo, Spectrum Mobile, Xfinity Mobile), ocurre lo siguiente:

Tu nuevo teléfono móvil de Verizon no funcionará hasta que se complete la transferencia.
Te enviaremos un mensaje de texto cuando se haya completado la transferencia de tu número telefónico.
Your line with the other carrier stops working.
Program or power cycle your phone using our texted instructions right away. Power cycle the device (turn it off, wait 5 minutes and then turn it back on) to complete the number transfer.
Tu teléfono está en la red móvil de Verizon, usando el número telefónico que trajiste de otro proveedor.

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