Verizon Business Complete

Experience the convenience of smartphone as a service. We’ll manage your business’s smartphone needs for you. Not available in NY.

Simple smartphone as a service. Not available in NY or for NY customers. Limitations and exclusions apply.
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What it is

We offer two smartphone as a service tiers with predictable monthly pricing—and no long-term commitment. We’ll handle shipping and setup, replacement and recycling and more.

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Each smartphone is shipped with a charger and screen protector, directly to your employees.

 If you need help onboarding an employee’s phone, reach out to our 24/7 technical support team and they’ll walk you through the process. When you’re finished with your device, we’ll help with retrieval and recycling

Each smartphone as a service tier includes unlimited talk, text, data and mobile hotspot data.

The solution includes Verizon Mobile Device Management, a cloud-based platform that enables your IT staff to better manage employee devices by setting and enforcing mobile policies.

Benefits

24/7 support

Get personalized employee smartphone support 24/7.

Device coverage

Get coverage for loss, theft or damage—that includes same-day replacement or repair—to help maintain productivity.¹

Flexible upgrades

 Keep your team up to date with new mobile devices and the flexibility to upgrade every 24 months.

Simple recycling

Help reduce your company’s e-waste and boost sustainability, with our easy retrieval and recycling of the devices when you’re finished with them.

Predictable pricing

Easily manage your monthly bill with consistent pricing you can count on each month, even when you add lines.

Scalable subscription

 Easily add or remove lines whenever your business needs to.²

Why choose us

Proven reliability from an experienced leader

Best Mobile Coverage in the U.S., according to Ookla3

#1

America’s most reliable 5G network4

230M+

Number of people in the U.S. covered by Verizon 5G service

Recursos

Managing mobile strategy

Discover the advantages of an Employer Provided Device (EPD) approach to smartphone management over the traditional Bring Your Own Device (BYOD).

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Preguntas frecuentes

Verizon Business Complete is a mobile device as a service that provides your business with a smartphone, and unlimited talk, text, and data.5 Verizon Business Complete helps streamline smartphone management—making IT’s job easier and giving you more time to focus on your business—all for a low monthly price.

Verizon Business Complete helps free up valuable business resources by providing support for smartphone onboarding, off-boarding, and any technical support issues with your phone. Your business stays in control with included Verizon Mobile Device Management to set and manage security policies and application deployments to your mobile devices.

Verizon Business Complete includes a smartphone as a service and unlimited talk, text, and data.5 You can also take advantage of Verizon Mobile Device Management (MDM) which helps your business effectively manage mobile devices and enforce security policies to help keep mobile data protected.

It also includes Wireless Phone Protection for Verizon Business Complete, which is insurance coverage for loss, theft and damage (including liquid).6  Verizon Business Complete provides device assistance and support 24/7 from trained experts.

Smartphones under Verizon Business Complete are also eligible for same-day delivery, activation, and setup, allowing you to get a replacement smartphone the same day, subject to inventory availability.7 Smartphones are also eligible for an unlimited number of cracked screen repairs, allowing you to get your screen fixed as soon as the same day for no additional cost.8

Verizon Business Complete includes in-store benefits, such as unlimited laptop health checkups,9 where you can take advantage of PC tune-ups, diagnostics, and virus removal, as well as unlimited device refresh,10 which can help you enjoy longer device life through deep cleanings and unlimited diagnostics designed to help you improve speed, performance, and battery life.

The benefits of MDaaS  include:

  1. Predictable Costs: Enjoy a predictable monthly price, simplifying budgeting and reducing large upfront capital expenditures.
  2. Newer Devices: Equip employees with newer mobile devices, helping to improve productivity and employee satisfaction.
  3. Streamlined Management: Offload some device management tasks, including deployment, maintenance and upgrades.
  4. Scalable Solution: Easily add or remove lines as your business grows without a long-term commitment.
  5. Reduce IT Burden: Focus on your core competencies while we streamline smartphone deployment, support and offboarding.

Verizon Business Complete stands out from other device management solutions  due to its comprehensive and integrated approach with the following features:

  • Bundled solutions: Verizon Business Complete offers a comprehensive package that includes new smartphone as a service, management tools, and support services, reducing the need to manage multiple vendors and contracts.
  • Seamless integration: This service is designed to work seamlessly with Verizon's network, providing strong performance and reliability.
  • Flexibility: A month-to-month wireless service lets your business scale to meet your needs with an unlimited data plan5 and predictable pricing, helping  to control costs.
  • Support and maintenance: The plan provides 24/7 employee support direct from tech experts that includes smartphone onboarding, technical and offboarding support
  • Insurance coverage: Verizon Business Complete also includes coverage for loss, theft  and damage, with repair and replacement options.6
  • Recycling: Because your company doesn’t need to own the smartphone, when a smartphone is no longer needed, Verizon helps you with retrieval and recycling-reducing your company’s e-waste and boosting its sustainability.
  • Predictable pricing: With Verizon Business Complete, businesses benefit from a predictable monthly price that covers smartphone management, helping you better manage financial forecasting and cash flow management.

With Verizon Business Complete, Verizon works with you to set up the right plan for your business needs. Here’s how it works:

Select a model: Select a smartphone from two tiers, of which each include a wireless plan and mobile device management.

Shipping: Verizon ships the smartphone  and its welcome kit to your employees. 

Setup and onboarding: Tech experts are  there to assist with a simple, streamlined setup and onboarding support to help employees with their mobile devices. 

Repair or replacement: Get coverage for loss, theft and damage that includes same-day setup, replacement or repair.6

Upgrade and recycle: With upgrade eligibility every 24 months employees can get a new smartphone at no additional charge while we retrieve and recycle the older one.

Verizon Business Complete provides smartphone assistance and support. Our experts are available anytime via chat at verizon.com/businesscompletesupport or phone at 888.655.7443 to help answer your questions and resolve your tech issues.

Verizon Business Complete customers also get smartphone support at uBreakiFix® by Asurion where customers can also take advantage of:

  • Unlimited laptop health checkups,9 which include PC tune-ups, and diagnostics to identify issues and help remove viruses.
  • Unlimited device refresh,9 which helps you enjoy longer device life through deep cleanings and unlimited diagnostics designed to help you improve speed, performance and battery life.

You are eligible to upgrade after 24 months at no additional charge.

Verizon Business Core Mobile Bundle frees up valuable business resources by providing your business with a smartphone as a service, unlimited talk, text and data.5 Plus, you’ll enjoy 24/7 direct support for smartphone onboarding, off-boarding, and any technical support issues with your phone. Your business stays in control with included Verizon Mobile Device Management to set and manage security policies and application deployments to your mobile devices. 

Verizon Business Core Mobile Bundle does not include Wireless Phone Protection for Verizon Business Complete, which provides coverage for loss, theft, and damage—but it does include coverage for post-warranty malfunctions, including battery replacements, and coverage for electrical and mechanical failures.

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You can also get a smartphone as a service without enrolling in our insurance offering by choosing the Verizon Business Core Mobile Bundle package.

1 Terms and conditions apply. Please ask your account representative to provide you with the applicable brochure and terms and conditions for additional information regarding Wireless Phone Protection for Verizon Business Complete benefits. All same-day device delivery and setup services are available in select locations, which are subject to change at any time, and are contingent on certain criteria, including customer location, technician availability and inventory availability. Same-day device delivery and setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.

2 Customers will be charged a $75 change fee per line upon termination.

3 Based on analysis by Ookla® of Speedtest Intelligence® data for Q1 – Q2 2024. Ookla trademarks used under license and reprinted with permission.

4 Based on RootMetrics® State of 5G Report, United States, 1H 2024. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon.

5 Unlimited 4G LTE, 5G & 5G Ultra Wideband (UW) data; in times of congestion, your 4G LTE & 5G smartphone & mobile hotspot data may be temporarily slower than other traffic after 50 GB/line/mo. After 25 GB/line/mo high-speed mobile hotspot data, mobile hotspot data reduced to speeds up to 600 Kbps (4G LTE & 5G) and 3 Mbps (5G UW) for the rest of the month. Domestic data roaming at 2G speeds. Unlimited talk & text also available in Canada & Mexico along with 2 GB of high speed data per 24 hours with unlimited data at 3G speeds thereafter. If more than 50% of your total talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Call Filter & Mobile Device Management activation required. Additional terms apply.

6 Lost, stolen or damaged device replacements are provided by provided by Wireless Phone Protection for Verizon Business Complete, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana, by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states by Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates. Asurion Insurance Services, Inc. (in California, Agent License #0B35141; in Iowa, Agent License #1001000131), is the Agent and provides the claims servicing under this program.

7 Available for approved Wireless Phone Protection for Verizon Business Complete insurance claims for replacement of select smartphones in select locations and is subject to claim approval time, inventory and technician availability and other criteria, which are subject to change at any time. The Same Day Delivery and Setup benefit is provided by Verizon Business Core Mobile Bundle.

8 Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. All same-day device delivery and setup services are available in select locations, which are subject to change at any time, and are contingent on certain criteria, including customer location, technician availability and inventory availability. Same-day device delivery and setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.

9 Available in select locations and for select laptops, which are subject to change at any time. Laptop health checkups are limited to diagnostic exams only and do not include troubleshooting, triage, repair, or replacement services. Antivirus software installation, scanning, and virus removal (if applicable) will also be provided. This benefit is provided by Verizon Business Core Mobile Bundle. To access this exclusive benefit, bring this code to your local store:SKU: 267432 and COMPANY: 9471

10 Device sanitization is only available in select locations, which are subject to change at any time. Availability of device sanitization is for most smartphones and is contingent on certain criteria, including device type and technician availability. Device performance checks are a web-based service. These services are diagnostic only and do not include troubleshooting, triage, repair, or replacement services. These benefits are provided by Verizon Business Core Mobile Bundle. To access this exclusive benefit, bring this code to your local store: SKU: 267431 and COMPANY: 9470