What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide.

As part of an internal restructuring, MCI Communications Services, Inc. (MCICS) and Verizon Business Network Services Inc. (VBNS) converted to limited liability companies under Delaware state law on June 30, 2020.  This conversion did not result in any changes to the regulated services or operations of MCICS or VBNS, nor to any of their assets, rights, or obligations.  MCICS and VBNS continue to be indirect, wholly-owned subsidiaries of Verizon Communications Inc. Their names changed to MCI Communications Services LLC and Verizon Business Network Services LLC.

Verizon is committed to improving our documentation to simplify your review. As part of that commitment, Service Terms are being updated to increase clarity and consistency across documentation. Changes include language simplification and organizational restructuring. The result is that Service Terms have been shortened and made easier to review.  Material terms and conditions impacting your products and services have not been changed. Thank you for your continued business.

Ethernet Access. Adjustment and modification of Type 4 Standard (CLEC Native Ethernet Tier 13), Type 4 (CLEC Native Ethernet Tiers 15, 16, 41, 42, 82, 83, 89, 92, 131), Type 4 (Building 21), Type 4 (Building 22), Type 4 (ILEC Regional) monthly recurring charges and non-recurring charges that apply based on the circuit quote date. Please see the following hyperlink:

• Rates and Charges for Ethernet Access

Ethernet Access. Introduction of Type 4 (CLEC Native Ethernet Tiers 167, 168, 169, 170, 171, 172), Type 4 ILEC Regional 3. Please see the following hyperlink:

• Rates and Charges for Ethernet Access

Managed Detection and Response. Modification. Please see the following hyperlink:

• Managed Detection and Response

Managed Detection and Response – Service Level Agreement. Introduction of a new Service Level Agreement. Please see the following hyperlink:

• Managed Detection and Response – Service Level Agreement 

Managed WAN. Modification. Please see the following hyperlink:

• Managed WAN

Professional Services. Introduction of new Statement of Works. Please see the following hyperlink:

• Ransomware Attack Simulation
• Red Team Operations

Voice Over IP. Modification. Please see the following hyperlink:

• Voice Over IP

VoIP Usage Rates. Adjustment. Please see the following hyperlink:

• VoIP Usage Rates

BlueJeans Telehealth. Modification. Please see the following hyperlink:

• BlueJeans Telehealth

VoIP Usage Rates. Adjustment. Please see the following hyperlink:

• VoIP Usage Rates