Verizon Frontline

The advanced network and technology for first responders. Your mission is our purpose.

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Reliable connectivity

For 30 years, we’ve designed, developed and built dynamic, first-of-their-kind solutions and support systems to help improve crisis response preparedness and transform emergency management.

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More than 40,000 agencies rely on Verizon Frontline and its mission-critical solutions.

The transformative power of Verizon 5G helps give first responders speed and coverage they can rely on in routine and extreme situations.

Learn about 5G innovations

Our intelligent platform automatically provides prioritization and preemption to first responders’ voice and data communications so they can stay connected when it matters most.

Discover how

With 100% battery backup for macro-cell sites and a dedicated support staff available virtually 24/7, Verizon helps keeps you connected.

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Solutions

Public safety and first responders network connectivity

Stay response-ready with the speed and security of Wireless Business Internet and other Verizon offerings that can help enhance public safety communications.

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Advanced response solutions

Support emergency operations in the city, on base or in extreme locations with rugged mobile devices—including ad-hoc networks, asset monitoring and more.

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Secure mission-critical communications

Coordinate seamlessly and improve near real-time decision-making with reliable, interoperable solutions such as Push to Talk Plus and Group First Response.

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Situational awareness solutions

Make better-informed decisions and get timely, reliable data using critical tools, such as Wireless Network Performance Manager.

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Public safety devices

Keep your organization securely connected, even in the most trying situations, with durable smartphones that can withstand harsh environments.

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Case studies

Helping Puerto Rico find a way forward

After the devastation of Hurricane Maria, fresh thinking and public-private partnership helped reopen essential routes throughout Puerto Rico.

Transforming crisis intervention in Harris County, TX

Explore how Verizon helps the Harris Center and Harris County Sheriff’s Office improve outcomes during mental health crises.

Advancing communications for Indianolo Police

Learn how secure solutions, like mobile device management, are helping one small town keep the community safe.

Ensuring South Carolina is ready for earthquakes

See how the Verizon Frontline Crisis Response Team helped the Emergency Management Division in S.C. during an earthquake exercise. 

News and events

Discover announcements and learn about Verizon-led discussions and presentations, across the country, on public safety solutions.

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Committed to public safety

For decades, Verizon has provided communications solutions for public safety personnel, and worked alongside them, in support of their mission to protect and serve communities.

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Our 5G Ultra Wideband is available to 200+ million people across the U.S.4

Thousands of devices and solutions provided to public safety agencies by the Verizon Frontline Crisis Response Team in 2023

~80%

Permanent generator penetration at LTE and macro-cell sites across the U.S.

100%

Battery backup at macro-cell sites across the U.S.

More to explore

Verizon Frontline
Crisis Response Team

We help first responders, government agencies and more stay connected 24/7 during emergencies and beyond.

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Verizon Frontline
Innovation Program

Join the first-of-its-kind innovation incubator dedicated to creating 5G-enabled solutions for first responders on the front lines and those supporting them.

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Verizon First Responder Advisory Council

Learn about our dedicated team of highly respected first responders who provide public safety agencies with strategic insights and help us tailor Verizon Frontline solutions to better serve your communities.

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Verizon First Responder Benefits Program

First responders can use two priority services for their personal wireless devices, at no additional cost.

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1 Based on quarterly third-party wireless voice market share data, Q1 2024.

2 Most reliable 5G network based on more first place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets conducted in 2H 2023. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon.


3 Priority and Preemption services are available on the 4G LTE and 5G networks for eligible public safety users. Priority and Preemption services are not offered on the 5G Ultra Wideband network at this time. In the unlikely event that the 5G Ultra Wideband network is congested, eligible users automatically fall back to the 4G LTE network and their communications receive Priority and Preemption services.


4 "Verizon’s 5G Ultra Wideband now reaches 200 million people." Verizon press release, 2023.