VEC Support - Billing and payments

Check your bill

View your current or past invoices

Easily view and download your invoices online.

Add additional accounts to your profile

Gain access to view and manage additional accounts.

View future invoices

Easily view and download your invoices online.

View all 4 Mostrar menos

Learn about your bill

¿Cuándo se vence mi factura?

Check when your next bill is due.

What is my current account balance?

Easily view the current account balance for your invoices.

View your data and voice usage

View and download your account’s detailed data and voice usage information.

Pagos

Realiza un pago

Pay your Verizon bill with a bank account or credit/debit card.

Confirm a payment

Ensure your payments processed properly.

Configura Auto Pay

Set up automatic payments to skip making monthly transactions.

View all 5 Mostrar menos

Manage billing accounts

Add an alias

How to add an alias or nickname to your account

Change the name of a billing account

Change the name of your billing account to match online and PDF invoices. This capability is only available to Primary Contact users with current platform entitled accounts.

Cambiar la dirección de facturación

Easily update your company’s billing address.

Move a billing account

Move account from one customer group to another. This capability is only available to Primary Contact users and for current platform entitled accounts.

Update a purchase order number

How to update your PO number on an account

Change the language settings on your billing account

Change the language settings on your billing account. This capability is only available to Primary Contact users and for current platform entitled accounts

Manage customer groups

Create, edit, delete and filter groups of customers that match certain criteria for things like a cost center, location or whatever you choose. This capability is only available to Primary Contact users and for current platform entitled accounts.

Set up Paperless Billing

Avoid monthly charges and eliminate waste by switching to Paperless Billing

View all 8 Mostrar menos

Billing questions, credits & disputes

Submit an inquiry for your billing questions

Ask Verizon about any of your billing questions or concerns.

Request an early termination credit

Receive credit for early termination fee charges of new Internet Dedicated Services.

Electronic billing (eMedia)

EDI 811 Implementation Guide

Provides rules, specifications, and examples of the Verizon EDI 811 invoice.

EDI 811 Change Guide

A list of the changes in the latest EDI 811 Implementation Guide and Appendix A.

EDI 811 Appendix A

Provides the specifications of the EDI Segments and Domain Values used in the EDI 811 Implementation Guide.

EDIFACT Current Platform Implementation Guide

The specifications for the EDIFACT INVOIC data file from PRIME Biller Next Gen.

EDIFACT Current Platform Change Guide

A list of the changes in the latest EDIFACT Current Platform Implementation Guide.

EDIFACT Legacy Implementation Guide

Provides the specifications for the EDIFACT INVOIC data file from PRIME Biller Legacy.

VZ450 Changes for Direct Data

Provides a list of the changes in the latest VZ450 Customer Specifications for Direct Data.

VZ450 Customer Specifications for Direct Data

Provides the specifications for VZ450 direct data records and fields.