Site Readiness Checklist
The following is a list of some of the items pertinent to preparing the premises for installation of services. The LCON may be asked to perform a site survey prior to the installation of cables and/or equipment. It is the customer’s responsibility to ensure that the site is ready for installation prior to dispatch, otherwise the order will be delayed and/or fees may accrue.
At contract signature, provide valid local contact name, mobile number and e-mail
If possible, provide an alternative local contact (in case the Primary is not reachable)
Ensure that POC, or local contact is located on site, where service will be delivered
Ensure that POC or local contact is aware of the coming installation
If local contact is not usually based on site, ensure they are able to get there easily when required
At the minimum, the person needs to be located in the same country as the site (he/she will be contacted by the carrier)
Communicate initial timelines to him/her, as well as any update you may receive which may impact the site, the service or the project
A Verizon Project Manager will provide a project plan for big projects, share this with the local contact
Explain that his/her involvement is crucial to prepare the site for the coming installation and preparedness prevents delays and extra charges
Encourage him/her to review Verizon requirements on this website and ask questions in case of doubt (this must be done as soon as possible)
Check for any planned absence of the local contact over the coming weeks and ensure the backup contact is aware and reachable
He/she will be able to provide access to the site, the technical room, and all other required areas
He/she will be able to make decisions on installation and wiring
He/she will answer our technical validation questions
Environmental Factors
The customer must provide an environment suitable for Verizon's cable and equipment.
- Temperature and humidity:
- Recommended Room Temperature: 65°-80°F, 18°-26°C
- Recommended Relative Humidity: 30-55%
- Dust free environment.
- Adequate lighting.
- Space for a cabinet, rack, or wall mount based on the service(s) ordered. Specific requirements will be determined at the site survey.
- Temperature and humidity:
Cable Path and Conduit
- The customer must provide a cable path.
- Verizon will utilize common building telecom riser shafts where available. The customer must perform any necessary core drilling or other premises preparation work .
- Verizon usually will install rigid plastic tubing in which our fiber optic cables will traverse.
- If the customer or the building owner/manager requires metallic conduit or other specific details, they must be prepared ahead of time by the customer and meet code requirements.
- Conduit routes must be designed with gradual bends (bend radius should be a minimum of 15 times the diameter of the cable to be placed) and a maximum of two 90 degree bends or 180 degrees of total bends between pull boxes.
- The customer must provide to Verizon engineering drawings or as-built documentation if the route is extensive and/or complex.
- Verizon will co-occupy a conduit provided by the customer or building owner/manager that contains the telecommunications cable(s) of other person(s) only if the customer provides a spare, roped, sub-duct for Verizon's cable.
- When a customer provided cable path includes air plenum space, Verizon will install plenum-rated cable. Additional charges to the customer and an extended installation interval will apply. (As an alternative, the customer may provide metallic conduit through the air plenum space for Verizon's use, which will avoid the need for installation of plenum-rated cable.)
Power (as needed)
- The customer must provide commercial AC power for Verizon's equipment. The amperage, number and type of receptacles and alternative power options will be determined at the site survey. Dedicated circuits backed up by UPS/generator systems are strongly recommended.
- For Switched Ethernet Service (SES/"TLS"), Network Interface Devices (NID's) placed at the customer's premises must be on surge protected electric power circuits. The customer must provide these electric power circuits and all necessary electric power. The cost of repairing any power surge related damage suffered by Verizon equipment will be charged to the customer.
Ground
- The customer must provide standard metallic conduit from the Verizon equipment to the approved building ground so that appropriate gauge wire can be installed. Grounding options are listed below in order of preference:
- Building Service Ground
- Main Electric Box
- Building Steel
- Metallic Water Pipe. Must be in direct contact with the earth for 10' or more and electrically continuous to the point where the protector ground wire is installed. There must be a bond placed around any meters.
- The customer must provide standard metallic conduit from the Verizon equipment to the approved building ground so that appropriate gauge wire can be installed. Grounding options are listed below in order of preference:
Service Demarcation
- The standard interface for the demarcation with Verizon equipment will be a CAT 5 connector or optical connector in the proposed cabinet, bay, or wall space based on the type of service ordered and the customer's requirements. The type of interface to be used will be determined at the site survey.
Local Contact Checkist
If an authorization must be granted by the building owner, ensure you obtain this authorization ahead of time
Ensure that all other specific security clearances are also obtained ahead of time
If construction work is needed, approval from local authorities will be required
Make sure you know where the technical room is located and that you have access
Ensure internal cabling and room requirements are met
If you are responsible for providing the OOB (Out Of Band) Modem/PSTN line, make sure it is available and you know the number
Demarcation point needs to be identified early, exact location is required – floor, room/suite, cabinet, rack. If not available then it must be communicated as soon as possible
If internal cabling is needed to create an extension between the demarcation point and the technical room, make sure it is ready before dispatch is sent
At contract signature, provide valid local contact name, mobile number and e-mail
If possible, provide an alternative local contact (in case the Primary is not reachable)
Ensure that POC, or local contact is located on site, where service will be delivered
Ensure that POC or local contact is aware of the coming installation
If local contact is not usually based on site, ensure they are able to get there easily when required
At the minimum, the person needs to be located in the same country as the site (he/she will be contacted by the carrier)
Communicate initial timelines to him/her, as well as any update you may receive which may impact the site, the service or the project
A Verizon Project Manager will provide a project plan for big projects, share this with the local contact
Explain that his/her involvement is crucial to prepare the site for the coming installation and preparedness prevents delays and extra charges
Encourage him/her to review Verizon requirements on this website and ask questions in case of doubt (this must be done as soon as possible)
Check for any planned absence of the local contact over the coming weeks and ensure the backup contact is aware and reachable
He/she will be able to provide access to the site, the technical room, and all other required areas
He/she will be able to make decisions on installation and wiring
He/she will answer our technical validation questions
