Important consumer
information

We want Verizon customers to be well informed about consumer issues pertaining to them and their Verizon service.

Whether you’d like to learn about protecting your wireless device, avoiding the latest scams or using your device in an emergency, we hope you’ll take a moment to read up on these important topics.

Let's help you find the information you need.

Wireless issues

Everything from tips on preventing loss and theft to important safety details. It's information every wireless customer should know.

Wireless Phone Security

Lost or Stolen Phone

Alertas de emergencia

Enhanced 911 (E911)

Avoiding Potential Hearing Loss

Medical Devices

Radio Frequency Emissions

Políticas para desbloquear dispositivos

Información para casos de emergencia

Have questions about E911? Or the emergency alerts you may receive on your Verizon Wireless phone? Find the answers here.

Alertas de emergencia

Enhanced 911

Text-to-911 Service

Emergency Related News

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