Super Bowl surprise of a lifetime.

By: Cara Jurkowski

We promote our loyal customer to join our Test Force. Plus, Lynn Cox joins to talk through our new JD Power win.

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On today’s edition of Up To Speed Live:

Stay up to date on everything Test Force [00:09]

Get the scoop on everything Test Force through a new web page featuring stories and profiles (from Inside Verizon, Up To Speed and Social Media), awards, facts and goodies of all kinds. You can even share your Test Force story (and possibly have it featured on the page or Up To Speed). Best of all, we’ll have an external version that you can send to friends and family to keep them in the know.

Get more info: Test Force Internal and External

A super giveaway for a super fan [00:36]

If the name Don Crisman rings a bell, it’s probably because, at 87 years young, he’s been to every Super Bowl – ever (they began in 1967, and Don hasn’t missed even one). Not a football historian? Well, then maybe you remember the amazing way we surprised him with tickets last year when his annual Super Bowl trek was in jeopardy due to financial worries.

We’re not ones to break a winning streak, so this year, we surprised Don with tickets once again … but this time we’re putting him to work as an honorary member of the Verizon Test Force! Stay tuned for more about Don’s adventures.

Try not to sniffle: See Don’s surprise last year.

32 network wins in a row? Just ask J.D. Power (and Lynn Cox) [02:11]

It could sound tempting to just rest on our laurels after the 32nd consecutive J.D. Power awards for Wireless Network Quality, but that’s just not the Verizon way. Chief Network Officer Lynn Cox joined the team to talk about what it takes to keep the best network fast, reliable and secure. In the face of stiff competition, evolving technology and – like we’ve seen over the last few weeks – severe weather across the country, we have continued to deliver for our customers. Our secret? The very best people in the business (you) and our constant push to improve and innovate. As our Credosays, “We know our best was good for today. Tomorrow we’ll do better.”

📅 Tune in for our 4Q23 Earnings Webcast on Tuesday, Jan. 23 @ 11:30 a.m. ET

Be sure to mark your calendars to join Hans and other members of our leadership team as we discuss results and talk once again about our big priorities for 2024. You can tune in via this link, in the Basking Ridge lobby or at one of our watch parties in our Hub locations.

It all happens next Tuesday, Jan. 23!

Click here for a transcript of the webcast.

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About the author:

Cara Jurkowski is a failed standup comedian who made up for her lack of comedic success by spending the past two decades telling stories about the communications industry and the amazing people who work to connect the world. When she is not writing about Verizon, she lives in an unofficial Lego museum, slowly working through a steadily growing backlog of unbuilt sets at a perfectly acceptable pace.

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