Sony Audífonos WH1000XM4 externos inalámbricos con cancelación de ruidos

Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones

Color

Color plata

Precio

$349.99

$29.17/mo with 12 months financing exclusively with Verizon Visa® Card.

Cantidad

Devoluciones gratis en un plazo de 30 días.

Obtenlo rápido

Selecciona las opciones de envío al pagar. Sujeto a elegibilidad.

Entrega + configuración

Envío gratis en 2 días

Resumen

Lleva tu experiencia en música al próximo nivel con los audífonos inalámbricos con cancelación de ruido. Estos audífonos con cancelación de ruido líderes en la industria tienen tecnología de doble sensor de ruido para que disfrutes de una experiencia auditiva envolvente. El control de sonido adaptativo ofrece una experiencia de audio personalizada estés donde estés. La tecnología de voz a texto reduce automáticamente el volumen de tus audífonos durante las conversaciones. La calidad superior de llamada con óptima recepción de voz te garantiza que siempre te escucharán. Y la detección de uso pausa automáticamente la reproducción cuando te quitas los audífonos, para que nunca te pierdas una canción.

Fácil de usar.
Los sensores táctiles integrados en las copas de los audífonos te permiten reproducir, pausar, saltar pistas, controlar el volumen, activar tu asistente de voz y responder llamadas telefónicas.

Batería que dura todo el día.
Con una batería de hasta 30 horas, estos audífonos superarán lo que dura tu lista de reproducción más extensa. Y, si te estás por quedar sin batería, la carga rápida significa que una carga de 10 minutos te ofrecerá 5 horas de reproducción.¹

Optimiza tu música.
Lleva tu música al próximo nivel con Edge-AI. Edge-AI analiza tu música en tiempo real para volver a crear un audio que se puede haber perdido durante la compresión digital, para brindar un sonido más potente e intenso.

Emparejamiento con múltiples dispositivos.
Los audífonos inalámbricos con cancelación de ruido se emparejan perfectamente con varios dispositivos, para que sea fácil alternar entre tu teléfono y laptop.

Comodidad por mucho tiempo.
El diseño actualizado de los audífonos alivia la presión en la parte superior de la cabeza, para brindar confort mientras juegas o trabajas todo el día.

1. La duración de la batería y los ciclos de carga varían según el uso, las configuraciones y otros factores; los resultados reales variarán.

Para residentes de California: ver la

Reseñas

4.3

441 reseñas

80% de las reseñas recomiendan este producto.

Use them daily!

acon2025 . 9 days ago

I bought this last month and they’re very good headphones. I use them daily and the noise cancellation is amazing. I also love the color and comfort of these.

Sony North America Customer Support - 8 days ago

Hi Acon2025, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl

sony.com Originally posted on sony.com

Terrible Voice-Overs

lortcel . 11 days ago

Headphones are technically competent but Sony will absolutely force you to listen to a human say "Power on" "power off" "Bluetooth device 1 connected" "Bluetooth device 2 disconnected". Noise-cancelling, except for all the noise it forces into your ears.

Sony North America Customer Support - 9 days ago

Hi Lortcel, Thank you for your feedback! We are glad to hear that you are happy with the sound quality and noise canceling of the WH-1000XM4. In the meantime, you can turn off the Voice Guidance feature using the headphones connect app, please keep in mind that not all notification will be disabled as this will help provide important notifications. For more information, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html?search=guidance Should you need further assistance, please reach out to us for help. Please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

sony.com Originally posted on sony.com

Especificaciones

Características

Cancelación de ruido líder en la industria
Tecnología de doble sensor de ruido
Batería de hasta 30 horas de duración¹
Carga de 10 minutos para 5 horas de reproducción con carga rápida¹
Reduce automáticamente el volumen durante las conversaciones
Música de calidad superior Edge-AI
Controles con sensor táctil
Calidad de llamada superior
Detección de uso
Emparejamiento perfecto de varios dispositivos
Control de sonido adaptativo
Diseño mejorado con comodidad prolongada

Especificaciones

Dimensiones:

Cable USB Tipo-C: 7.88 pulg.
Cable de audio: 47.24 pulg.
Peso: 8.96 oz

SKU Nº

WH1000XM4S

En la caja

Sony Audífonos WH1000XM4 externos inalámbricos con cancelación de ruidos

Reseñas

Sony Audífonos WH1000XM4 externos inalámbricos con cancelación de ruidos - Reseñas

4.3

441 reseñas

80% de las reseñas recomiendan este producto.

Ordenar por

Use them daily!

acon2025 . 9 days ago

I bought this last month and they’re very good headphones. I use them daily and the noise cancellation is amazing. I also love the color and comfort of these.

Sony North America Customer Support - 8 days ago

Hi Acon2025, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl

sony.com Originally posted on sony.com

Terrible Voice-Overs

lortcel . 11 days ago

Sony North America Customer Support - 9 days ago

sony.com Originally posted on sony.com

MX4

bigmike67 . 1 month ago

Yes, I'd recommend this product.

Great headphones. Like mine very much. Would buy again.

Sony North America Customer Support - 1 month ago

Hi bigmike67, You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony! -Ralph

sony.com Originally posted on sony.com

Horrible

Jeff1987 . 1 month ago

We have used sony headphones for years. Over 20 pairs in my Landscape business. The active noise cancelling on the newer models is straight trash. Constantly switching on and off automatically.

Sony North America Customer Support - 1 month ago

Hi Jeff1987, We regret to hear you are having noise canceling issues with your headphones. We’d love to help you troubleshoot your problem. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. You may refer to this link for troubleshooting steps to isolate and fix this issue: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00267839 The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following: Name: Username: Model Number: Issue: Telephone Number: We appreciate you and thanks for sharing your feedback! Sincerely, Jess

sony.com Originally posted on sony.com

Won't charge after 6 months

Uno4tres . 2 months ago

Won't charge after 6 months. Just blinks red light.

Sony North America Customer Support - 1 month ago

Hi Uno4tres, We're sorry to hear about the charging issue you experienced with your WH-1000XM4. This is not the experience we want for our customers. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752805.html If these steps do not resolve the issue, we recommend contacting Sony Support for further assistance. You can contact them via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Regards, Sam

sony.com Originally posted on sony.com

love the headphone

jimmytopdawg . 2 months ago

I have purchase 3 pair of the these headphones but the keep malfunctioning

Sony North America Customer Support - 2 months ago

Hi jimmytopdawg, thank you for choosing and purchasing our product. We're glad you love your WH1000XM4. We're sorry to hear that you have an issue with your Sony unit. This is not the experience we want you to have. We would like to know more details about the issue on your headphones so we better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number (if any): In the meantime, you can follow this link for troubleshooting headphones: https://www.sony.com/electronics/support/articles/00204483?utm_source Hope this helps. ~Earl

sony.com Originally posted on sony.com

Noise cancellation

Abhi9 . 2 months ago

Noise cancellation is not up to mark. When I'm in meetings, people on other side still hear background noise.

Sony North America Customer Support - 2 months ago

Hi Abhi9, We regret to hear that you are not satisfied with the noise canceling function of the headphones. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the headset is up-to-date (via the Sony Headphones Connect app). The Sidetone function's effect makes it easier to talk using the headphones and helps the headphone microphone pick up sounds and play your voice naturally. As a result, the noise canceling function works differently from when playing music. If you hear ambient sounds, headphone operational sounds, or white noise (a slight electrical noise with continuous static sound) from the headphones, that is also an effect of the Sidetone function, not a malfunction. Noise cancellation doesn't transfer during telephone calls. Although it protects the headphones user from the surrounding noise, it doesn't apply to the receiver of the call: they will potentially hear background noise. As a workaround, you can check the settings of your source device or the app that you are using for mic sensitivity if available. Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralph

sony.com Originally posted on sony.com

Great sound, but they stopped working

deeper . 2 months ago

The noise cancellation is the best but the headphones are less than 6 months old and the side buttons already stopped working - come to find out, I'm not the first to have this happen too.

Sony North America Customer Support - 2 months ago

Hi deeper, Thank you for your comment. We're glad to hear that you enjoyed the sound quality and noise cancellation of your WH1000XM4. However, we're sorry to learn about the issues you've experienced with the side buttons. We understand how frustrating it can be when a product doesn't perform as expected, especially within such a short period. This is not the experience we aim to provide. We recommend ensuring that your headphones are running the latest firmware, as updates can sometimes resolve functionality issues. You can find the latest firmware and update instructions on the link below: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/downloads If the issue persists or you may need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you. Name: Sony.com Username: Model Number: Issue: Telephone Number: We value you, and thanks for choosing Sony. Sincerely, Romeo Sony Social Support

sony.com Originally posted on sony.com

Horrible Customer Service HORRIBLE PRODUCT

Nonion . 2 months ago

Was taught if I can't give a position review.. Don't say anything

Sony North America Customer Support - 2 months ago

Hi Nonion, Thank you for sharing your feedback. We're sorry to hear about your experience with our WH-1000XM4 headphones and the customer service you received. Your frustration is completely understandable, and we deeply regret any inconvenience this has caused you. Could you please provide us with more details about the issues you encountered with the product and your interactions with our customer service team? This information will help us address your concerns more effectively and improve our services. Please email us at socialsupport@am.sony.com with your full name, contact information, Case ID, Sony Model Number, and any relevant details about your experience. We appreciate your patience and hope to resolve this matter to your satisfaction. Sincerely, Sam

sony.com Originally posted on sony.com

Amazing BOOMIN sounds

2 months ago

Yes, I'd recommend this product.

I L OVE, LOVE, LOOOVE these headphones! Expensive, but amazingly worth the money. I was lucky enough to find several pairs of these headphones cleaning a train. Sorry, but TY fir the AWEAOME BOOMERZZZZ

Sony North America Customer Support - 2 months ago

Hi Jess Auprey, You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony! -Ralph

sony.com Originally posted on sony.com

FAQs

Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones FAQs

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FatherofYoda . Sep 8, 2024

How is the quality of the sound produced by this unit's microphone when on phone calls? Does the other person complain about the sound quality...?

Answer from Verizon Customer Support2 months

Sound quality on mics is comparable to other on ear headphones. ~Peter

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Daniel . Jun 11, 2024

Are these the XM5?

Answer from Verizon Customer Support5 months

These are the previous model, the XM4s. ~Peter

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Loddie . Jul 7, 2023

Will these connect to a Samsung smart TV?

Answer from Verizon Customer Support1 year

Pairing Bluetooth headphones and hearing aids to a Samsung TV can be done in a few steps, depending on your TV model. More information here: https://www.samsung.com/us/support/answer/ANS00085342/ https://www.verizon.com/products/sony-wireless-noise-canceling-over-the-ear-headphones/ ~Maria

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Valverde4 . Apr 21, 2021

Will these work with note 10 plus and note 20 ultra?

Answer from Verizon Customer Support3 years

Yes, they're compatiable.

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