LTE Home Internet - Support Overview

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5G Home & LTE Home equipment return FAQs

Learn about returning 5G Home or LTE Home equipment when you're getting replacement equipment or after you disconnected service.

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5G Home and LTE Home Internet - Whole-Home Wi-Fi FAQs

Learn how to improve your home Wi-Fi with Verizon Whole-Home Wi-Fi tools and (optional) Wi-Fi extender.

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Using wireless LTE Home Internet FAQs

How to set up, use, manage or return 4G LTE Home Internet equipment.

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Verizon Home app - Adjust LED Brightness Settings​

Here's how to adjust the LED brightness for your 5G Home Internet Gateway via Verizon Home app.​

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Verizon Home app - Backup / Restore Current Configuration

Here's how to back up and restore the current settings for your 5G Home Internet Gateway via the Verizon Home app.​

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Verizon Home app - Enable WPS

Here's how to enable Wi-Fi Protected Setup (WPS) on your 5G Home Internet Gateway via the Verizon Home app.

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Verizon Home app - Manage Account / Profile Settings

Here's how to manage your profile, edit your User ID and update your address via the Verizon Home app.

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Verizon Home app - Manage Parental Controls

Here's how to add or remove time restrictions for devices connected to a 5G Home Internet via the Verizon Home app.

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Verizon Home app - Manage Network Name and Password

Here's to change the name and/or password for your 5G Home Internet Gateway via the Verizon Home app.

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Verizon Home app - Restart Gateway

Here's how to view the 5G Home Internet Gateway details via the Verizon Home app.

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Verizon Home app - Share Wi-Fi Credentials

Here's how share the 5G Home Internet Wi-Fi connection with a guest via the Verizon Home app.

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Verizon Home app - Speed Test

Here's how to test speeds for your 5G Home Gateway via Verizon Home app.

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Verizon Home app - Turn Wi-Fi On / Off

Here's how to enable / disable Wi-Fi for your 5G Home Internet Gateway via the Verizon Home app.

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Verizon Home app - View Device Details

Here's how to view the 5G Home Internet Gateway details via the Verizon Home app.

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Verizon Home app FAQs

Learn about the Verizon Home app, for use with your 5G Home, LTE Home or Fios Home Internet.

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Verizon Internet Gateway (ASK-NCQ1338)

Get help setting up and using your Verizon Internet Gateway (ASK-NCQ1338).

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Verizon Internet Gateway (ASK-NCQ1338FA)

Get help setting up and using your Verizon Internet Gateway (ASK-NCQ1338FA).

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Verizon Internet Gateway (WNC-CR200A)

Get help setting up and using your Verizon Internet Gateway (WNC-CR200A).

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Verizon LTE Home Internet plans FAQs

Learn about our LTE home internet plans, availability and discounts.