Here's what to do if you want to keep the mobile number and transfer the line to another Verizon account:
- If you're an Account Manager, follow the standard Transfer your Service process.
- If you're an Account Member with a line on the account, start by completing our Account Member transfer service form.
Good to know: You can visit the My Verizon Account Managers page to see if you're an Account Manager or Account Member. - If you're the executor of the estate, we can easily transfer the line to you once you provide the executorship paperwork. Start by completing our Executor transfer service form.
Next steps:
- We'll send confirmation that the transfer service form was received. Requests are reviewed in about 3 business days.
- If we need more information, we'll contact you.
- After the request is approved, we'll send the new Account Owner an email to help complete the transfer.
- An email will also be sent to the deceased Account Owner's email address. Please ignore this email.
Visit our Transfer mobile numbers between Verizon accounts FAQs to learn more about transferring.