The new Verizon Plan FAQs

These shared data plans are listed as "The new Verizon plan" in your My Verizon account and on your bill (e.g., "The new Verizon Plan - M 4 GB").

If you got a shared data plan (e.g., S, M, L, XL, XXL) before 7/7/16, you have the original Verizon Plan. The original plan gives different data amounts per size than current plans and doesn't include Safety Mode, Carryover Data and other features.

Visit the Verizon Plan FAQs for details on the original shared data plans.

You can view your unbilled usage, bonus data, carryover data and more in My Verizon.

Yes, if you're on a current XL or XXL shared data plan, you can use your domestic talk, text and data allowance in Canada or Mexico.

If you have our current S, M or L shared data plan, for $6/day you can get our TravelPass®, which lets you use your phone in Canada and Mexico with:

• Unlimited calls
• Unlimited messages
• Use of your domestic plan data

Every device you include in your shared data plan can send and receive unlimited text and multimedia messages internationally from inside the US.

You can add a short or long-term international travel plan any time you need it. Use our Trip Planner tool to get the right fit for your trip. Or visit these pages to learn about your choices for:

• International calling, texting and data when you're outside the US
• International calling, texting and data when you're inside the US

If you're satisfied with your current plan, you can keep it.

No, you can’t switch from a current plan back to an older plan.

You won't be charged overages if you have Safety Mode turned on:

• Instead, when you reach your monthly data allowance, your data speeds will be reduced to 128 kbps until the next bill cycle.
• If you want more high-speed data at that time, you can buy a Data Boost for $15/GB. Any amount you don't use will carry over to the next month.

If you don't have Safety Mode turned on, overages are billed at $15/GB, rounded up. For example, if you use 250 MB over your allowance, you'll be charged $15. Any remaining portion of the extra GB carries over for you to use the next month.

Visit our Manage notification preferences in your My Verizon mobile account FAQs to learn about setting usage alerts, so you know when you're getting close to your data allowance. Or consider switching to our Unlimited plans, which let you stay online without worrying about monthly data limits or overage charges.

You can monitor and manage the data usage for the devices on your shared plan in My Verizon.

Yes, you can check your data any time in My Verizon. Or:

• By phone: Call #DATA (#3282) from your mobile phone. You'll get a text message with your data usage details.
• The My Verizon app: Tap the Menu icon in the top left and tap Data Hub.

You can see a summary of your charges online on the Bill Summary page in My Verizon.