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Verizon Internet Gateway (ARC-XCI55AX) Software Update

Verizon is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

System Update 5.6

The details:

Release date: 11/04/2024
Software Version: 3.4.0.10

What's changing:

The current software update addresses the following:

  • SA enablement
    • This software update includes 5G standalone support. Visit our article for more details.
  • Modem crash, kernel panic, and connection manager fixes
    • Performance improvements for modem crash, kernel panic, and connection manager scenarios that resulted in the internet connection being lost and restored and/or the gateway needing to be rebooted.
  • Wi-Fi Extender pairing fixes
    • Performance improvement for situations that prevented some gateways from pairing with Wi-Fi extenders via WPS.
  • WebGUI updates and fixes
    • Enhanced user experience to:
      • Allow blocking of incoming IPv6 pings to LAN Global IPv6 addresses.
      • Correctly display device type for certain iPhone models as Phone.
      • Correctly display DNS server IP address and IPv6 WAN address.
      • Improve visibility of metrics from Verizon Wi-Fi Extenders.
      • Prevent GUI input exploitation and crashes from invalid requests.
      • Support client-initiated FW upgrades when applicable.
    • Integrated QR code in GUI to support device repositioning for 5G dBm visual.
    • Increased backup size limit to prevent issues with saving large backup config files.
  • Performance and stability improvements
    • Added support for Wi-Fi ChannelTxOP, Wi-Fi SecureEdge phase 1, and WMM QoS Performance (Wi-Fi MultiMedia Quality of Service).
    • Improved Wi-Fi client connectivity and support.
    • Enabled RTS/CTS for upstream and bi-directional traffic to improve Wi-Fi throughput stability.
    • Improved OMA DM design, format, responses, and transmission.
    • Added support for IP Passthrough mode.
    • Added PMTU rule for IP Passthrough mode to prevent issues with certain website connections.
    • Resolved occurrences where Wi-Fi would continue broadcasting with IP Passthrough mode enabled.
    • Added support for TCP MSS clamping on IPv6.
    • Resolved specific scenarios where:
      • The hardware reset button would not work as expected.
      • Memory leaks would occur.
      • Processes would crash.
    • Updated API to improve wireless connectivity when manually switching between Wi-Fi bands.
    • Updated LED design to prevent incorrect LED behavior in specific scenarios.

System Update 4

The details:

Release date: 06/13/2023
Software Version: 3.2.0.7

What's changing:

The current software update provides the latest security update for your device.

System Update 3

The details:

Release date: 05/05/2023
Software Version: 3.2.0.6

What's changing:

The current software update addresses an issue that would cause the device to reboot to restore connectivity.