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Voicemail
Voicemail is a service that lets callers leave a message for you if you don't answer your mobile phone. Learn how to choose, set up and use voicemail. Understand the visual voicemail feature and how it works on Android™ (app required) and iPhone® (built-in). There are free and paid voicemail options to choose from.
Information
Set Up Voicemail
Learn how to setup your voicemail.
Information
Reset Voicemail Password from Device
Here's how to change or reset your Voicemail password from the My Verizon app, your phone or the My Verizon website.
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Voicemail Options
Here's info on how to use your Voicemail service.
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Basic Visual Voicemail
Activate Visual Voicemail - Motorola
Here's how to activate Visual Voicemail on your Motorola device.
Basic Visual Voicemail
Activate Visual Voicemail - Google Pixel Phones
Here's how to turn on Visual Voicemail on your Pixel phone.
Basic Visual Voicemail
Activate Visual Voicemail - Kyocera
Here's how to activate your Visual Voicemail on your Kyocera device.
Basic Visual Voicemail
Activate Visual Voicemail - LG
Here's how to set up Visual Voicemail on your LG smartphone.
Basic Visual Voicemail
Add a Contact via Basic Visual Voicemail - LG
Here's how to add a contact on your LG phone via Basic Visual Voicemail.
Basic Visual Voicemail
Add a Contact via Basic Visual Voicemail - Motorola
Here's how to add a contact to your Motorola.
Basic Visual Voicemail
Add a Contact via Basic Visual Voicemail - Samsung
Here's how to add a contact on your Samsung smartphone via Basic Visual Voicemail.
Basic Visual Voicemail
Add a Contact via Visual Voicemail - Google Pixel Phones
Here's how to add a contact on your device via Visual Voicemail.
Basic
Basic voicemail FAQs
Learn all about basic voicemail, including how to set up, retrieve and save messages, delete when full, change your password and more.
Basic Visual Voicemail
Check / Delete Visual Voicemail - Samsung
Here's how to check for Visual Voicemail messages on your Samsung smartphone.
Basic Visual Voicemail
Check / Delete Visual Voicemail Messages - KYOCERA
Here's how to check, listen to and delete Visual Voicemail messages from your KYOCERA smartphone.
Basic Visual Voicemail
Check / Delete Visual Voicemail Messages - LG
Here's how to check, listen to and delete Visual Voicemail messages from your LG smartphone.
Basic
Check Voicemail while Traveling Internationally
In some countries you'll need to access your voicemail a different way. Learn about how to check voicemail while traveling and which countries are affected.
Premium Visual Voicemail
Forward a Premium Visual Voicemail Message - LG
Here's how to forward a Premium Visual Voicemail message on your LG phone.
Premium Visual Voicemail
Forward a Premium Visual Voicemail Message - Motorola
Here's how to forward a Premium Visual Voicemail message from your Motorola smartphone via the Voicemail app, Gmail or text message.
Premium Visual Voicemail
Forward a Premium Visual Voicemail Message - Samsung
Here's how to forward a Visual Voicemail message from your Samsung device.
Basic
How to Check Your Voicemail Messages
Here's info on how to check your Voicemail messages via the Visual Voicemail app and Basic Voicemail or from another phone.
Basic Visual Voicemail
Place a Video Call with Visual Voicemail - Google Pixel Phones
Here's how to place a video call with Visual Voicemail on your Pixel.
Basic Visual Voicemail
Place a Visual Voicemail Callback - Google Pixel Phones
Here's how to place a callback via Visual Voicemail on your Pixel.
Basic Visual Voicemail
Place a Visual Voicemail Callback - Kyocera
Here's how to place a Visual Voicemail callback on your Kyocera phone.
Basic Visual Voicemail
Place a Visual Voicemail Callback - Motorola
Here's how to place a Visual Voicemail callback on your Motorola phone.
Basic Visual Voicemail
Place a Visual Voicemail Callback - Samsung
Here's how to place a Visual Voicemail callback on your Samsung phone.
Basic Visual Voicemail
Play a Basic Visual Voicemail Message - LG
Here's how to play a Basic Visual Voicemail message on your LG phone.
Premium Visual Voicemail
Premium Visual Voicemail Caller Greeting - Kyocera
Here's how to record a Premium Visual Voicemail caller greeting on your Kyocera phone.
Premium Visual Voicemail
Premium Visual Voicemail Caller Greeting - LG
Here's how to record a customized Premium Visual Voicemail caller greeting on your LG phone.
Premium Visual Voicemail
Premium Visual Voicemail Caller Greeting - Motorola
Here's how to access Premium Visual Voicemail Caller Greeting on your Motorola phone.
Premium Visual Voicemail
Premium Visual Voicemail Caller Greeting - Samsung
Here's how to record a Premium Visual Voicemail caller greeting on your Samsung phone.
Premium Visual Voicemail
Reply to a Visual Voicemail Message - Kyocera
Here's how to reply to a Visual Voicemail message on your Kyocera smartphone.
Premium Visual Voicemail
Reply to a Visual Voicemail Message - LG
Here's how to reply to a Visual Voicemail message on your LG phone.
Premium Visual Voicemail
Reply to a Visual Voicemail Message - Motorola
Here's how to reply to a Visual Voicemail message from your Motorola smartphone via the Voicemail app, text message or email.
Premium Visual Voicemail
Reply to a Visual voicemail Message - Samsung
Here's how to reply to a Visual Voicemail message on your Samsung device.
Basic^Basic Visual Voicemail^Premium Visual Voicemail^Voicemail for iPhone
Reset Voicemail Password from Device
Here's how to change or reset your Voicemail password from the My Verizon app, your phone or the My Verizon website.
Basic
Retrieve Voicemail Messages
Here's how to retrieve Voicemail messages from your device or another phone.
Basic
Retrieve Voicemail from Another Phone or While Roaming
Here's how to check your voicemail messages from another phone or while roaming.
Basic Visual Voicemail
Save a Visual Voicemail Message - Kyocera
Here's how to save a Visual Voicemail message on your Kyocera phone.
Basic Visual Voicemail
Save a Visual Voicemail Message - LG
Here's how to save a Visual Voicemail message on your LG phone.
Basic Visual Voicemail
Save a Visual Voicemail Message - Motorola
Here's how to save a Visual Voicemail message on your Motorola phone.
Basic Visual Voicemail
Save a Visual Voicemail Message - Samsung
Here's how to save a Visual Voicemail message on your Samsung phone.
Basic Visual Voicemail
Send a Message with Visual Voicemail - Google Pixel Phones
Here's how to send a text message with Visual Voicemail on your Pixel.
Premium Visual Voicemail
Upgrade to Premium Visual Voicemail
Here's how to upgrade to Premium Visual Voicemail.
Basic Visual Voicemail
Video: Troubleshooting: Visual Voicemail (length: 4:16)
Trouble accessing your messages and voicemails? To start, try resetting your Voicemail App. Watch this video to learn how.
Length: 4:16
Basic Visual Voicemail^Premium Visual Voicemail
Visual Voicemail FAQs
The Visual Voicemail app gives you a viewable list of messages. Learn about set up (*86), create greetings, change password and save voicemail as text or email.
Basic^Basic Visual Voicemail^Premium Visual Voicemail
Voicemail Comparison Chart - Features & Pricing
Use this chart to compare features of different voicemail options available for your mobile phone. See what's free and what premium add-on are offered.
Basic
Voicemail User Guide (PDF) - Setup Instructions
Learn how to change voicemail password, set up greetings, check visual voicemail and use advanced features. This one page chart shows all you need to know.
Voicemail for iPhone
Voicemail to Text for iPhone FAQs
Get voice messages with the convenience of a text with Voicemail to Text for iPhone. Learn more about this service converts your voice messages to text messages.