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One Talk - Support Overview
One Talk is a multi-line telephone solution connecting your office phone to your mobile devices, providing business telephone features on any of your common devices.
Article
One Talk First Steps
Learn more about the initial steps to get you started with One Talk services and features, including information about the One Talk Administrator Portal.
How to use
One Talk Administrator Guide
This guide will help you manage all of your One Talk services. Learn how to manage lines and devices, schedules, and groups, plus features like Group Forwarding, Hunt Group, more.
Video
One Talk - Administrator Portal Basics and Settings
Learn how to access & use the Administrator Portal from One Talk. This all-in-one portal is easy to use & has everything you need to manage your One Talk account.
How to use
One Talk Simulators
How-to simulators are available with feature/function instructions for One Talk Desk Phones, mobile/computer apps, Admin Portal, Side View Business app integrations, more.
Article
One Talk Features
Complete list of features for One Talk, letting you share one mobile number across multiple devices such as smartphones, tablets and Verizon One Talk desk phones.
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How to Use
One Talk - Desk Phone Icons
Here's how to determine what the various icons for the Desk Phone and/or One Talk portal mean.
How to Use
One Talk - Native Dialer Call / Feature Codes
Here are the basic dialer features for One Talk.
How to Use
One Talk Mobile App / Native Dialer - Park / Retrieve a Call
Here's how to park and retrieve calls via the One Talk Mobile App, Enhanced Dialer or Native Dialer.
How to Use
Desk phone Business Directory Download
Learn how to configure One Talk Business Directory in My Business.
How to Use
Faxing with eFax Corporate: A Guide for eFax Corporate Users (PDF)
This guide teaches you how to send, receive, open, print & save faxes. Learn how to access your eFax Corporate account, edit your profile & change your preferences.
How to Use
Managing Unwanted Spam Calls with Verizon One Talk
Learn how One Talk users can prevent spam calls with four different options for spam blocking.
How to Use
New One Talk Customer Checklist (PDF)
Find more information about One Talk with this customer checklist.
How to Use
One Talk - Administrator Portal Basics and Settings | Video
Learn how to access & use the Administrator Portal from One Talk. This all-in-one portal is easy to use & has everything you need to manage your One Talk account.
How to Use
One Talk - Check for Physical Damage
Here's how to help determine whether your One Talk device has liquid or other physical damage.
How to Use
One Talk - Enable / Disable Admin PIN Delivery - My Business
Here's how to turn One Talk Admin PIN delivery on or off via the My Business portal.
How to Use
One Talk - Install Desktop App - Mac
Here's how to install the One Talk desktop app for Mac.
How to Use
One Talk - Install Desktop App - Windows
Here's how to install the One Talk desktop app for Windows.
How to Use
One Talk - Move a Call Between Devices
How to Use
One Talk - Place a Call
Here's how to place a call from your One Talk phone.
How to Use
One Talk - Setting Up Automated Receptionist | Video
Learn how to set up an Automated Receptionist within the One Talk admin portal. With this feature, create custom greetings, control incoming calls & much more.
How to Use
One Talk - Setting Up Call Flow and Hunt Groups | Video
Learn how to set up Hunt Groups and manage call routing scheduling within the One Talk admin portal.
How to Use
One Talk - Setting Up the Mobile App, Call Through and Visual Voicemail | Video
Learn how to set up Call Through features and Visual Voicemail on the One Talk mobile app.
How to Use
One Talk - Share Name ID
Here's how to change the name that displays on caller ID when you call using your One Talk phone.
How to Use
One Talk - Transfer a Call (Consultative)
Here's how to perform consultative transfer call with One Talk.
How to Use
One Talk - Transfer a Call (Direct)
Here's how to transfer a call with One Talk.
How to Use
One Talk - Update Business Address (E911)
Here's how to update the e911 business address for your desk phone via the One Talk portal.
How to Use
One Talk - View / Manage Automated Receptionist
Here's how to view / manage the automated receptionist feature via the My Verizon for Business app.
How to Use
One Talk - View / Manage Hunt Group
Here's how to manage One Talk Hunt Groups (ring to a group of users) via the My Verizon for Business app.
How to Use
One Talk - Voicemail Setup
Here's how to set up your Voicemail for One Talk.
How to Use
One Talk Administrator Guide
This guide will help you manage all of your One Talk services. Learn how to manage lines and devices, schedules, and groups, plus features like Group Forwarding, Hunt Group, more.
How to Use
One Talk BH76 Bluetooth Wireless Business Headset Spec Sheet (PDF)
View the technical specifications and benefits of our BH76 Bluetooth Wireless Business Headset.
How to Use
One Talk Busy Lamp Field User Guide (PDF)
This User Guide provides instructions on how to set up and configure Busy Lamp Field, which allows One Talk desk phone users to monitor the status of other users in their group and answer incoming calls.
How to Use
One Talk CP860 IP Conference Phone User Guide (PDF)
Find more information about the One Talk CP860 IP Conference Phone in our User Guide.
How to Use
One Talk CP920 Conference Phone Quick Install Guide (PDF)
Get instructions on how to install and set up the One Talk CP920 Conference Phone.
How to Use
One Talk CP920 Conference Phone Quick Reference Guide (PDF)
This Quick Reference Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
How to Use
One Talk CP920 IP Conference Phone & T41S/SW, T42S, T42U, T46S/SW IP Desk Phones - Call Recording via USB Storage
Here's how to record call audio to a USB flash drive using your One Talk desk phone.
How to Use
One Talk CP925 IP Conference Phone Quick Start Guide (PDF)
Learn the basics to start using your CP925 phone including assembly, Wi-Fi connections, features and more.
How to Use
One Talk CP925 IP Conference Phone Spec Sheet (PDF)
View the technical specifications and benefits of our One Talk CP925 conference phone.
How to Use
One Talk CP925 IP Conference Phone User Guide (PDF)
This User Guide provides you with the basics to start using your One Talk CP925. Learn about set up, calling features, Bluetooth, Wi-Fi, maintenance & more.
How to Use
One Talk CP960 Quick Start Guide (PDF)
This Quick Start Guide provides you with the basics to start using your One Talk CP960. Learn how to assemble the phone, manage calls and customize features.
How to Use
One Talk CP960 Specifications Sheet (PDF)
Get the specifications sheet for the One Talk CP960 conference phone.
How to Use
One Talk CP960 User Guide (PDF)
This User Guide can help you get the most out of your One Talk CP960. Learn about set up, advanced feature use and making and managing calls.
How to Use
One Talk CP965 IP Conference Phone Quick Start Guide (PDF)
Learn the basics to start using your CP965 phone including assembly, Wi-Fi connections, features and more.
How to Use
One Talk CP965 IP Conference Phone Spec Sheet (PDF)
View the technical specifications and benefits of our One Talk CP965 conference phone.
How to Use
One Talk CP965 IP Conference Phone User Guide (PDF)
This User Guide provides you with the basics to start using your One Talk CP965. Learn about set up, calling features, Bluetooth, Wi-Fi, maintenance & more.
How to Use
One Talk CPE90 Specifications Sheet (PDF)
Get the specifications sheet for the One Talk CPE90 expansion microphones that work as an additional audio input device for the CP960 IP conference phone.
How to Use
One Talk CPW65 DECT Wireless Microphones Spec Sheet (PDF)
View the technical specifications and benefits of our CPW65 DECT Wireless Microphones.
How to Use
One Talk CPW90 Quick Start Guide (PDF)
This Quick Start Guide provides you with the basics to start using your One Talk CPW90. Learn how to assemble the phone, manage calls and customize features.
How to Use
One Talk CPW90 Specifications Sheet (PDF)
Get the specifications sheet for the One Talk CPW90 expansion microphone that works as an additional audio input device for the CP960 IP conference phone.
How to Use
One Talk DECT IP Phone Quick Install Guide (PDF)
Get instructions on how to install and set up the One Talk DECT IP Phone.
How to Use
One Talk DECT IP Phone User Guide (PDF)
The User Guide for the Verizon One Talk DECT IP Phone shows how to set up, customize and troubleshoot your phone. Share a business phone number across multiple devices.
How to Use
One Talk Desk Phone - Enable / Disable Text Messaging (SMS)
Here's how to turn the text messaging (SMS) function on your One Talk desk phone on or off.
How to Use
One Talk Desk Phone - W56HV Cordless Handset - Insert / Remove Battery
Here's how to insert or remove the battery for the W56HV cordless handsets bundled with your W60 DECT IP phone.
How to Use
One Talk Desktop App - Set Up Device / Profile
Here's how to set up your profile and device in the One Talk desktop app.
How to Use
One Talk Desktop App - Sign In
Here's how to sign in to the One Talk desktop app.
How to Use
One Talk Desktop App User Guide
The One Talk Desktop app lets you to take your business phone wherever you go. Verizon One Talk is a multi-line phone solution that lets you share your mobile phone number across multiple devices, giving you access to business calls while on the go.
How to Use
One Talk Dialer Feature Access Code (FAC) (PDF)
Find more information about One Talk with this Feature Access Code list.
How to Use
One Talk EXP50 Expansion Module User Guide (PDF)
This User Guide can help you get the most out of your One Talk EXP50 Expansion Module. Learn how to install, set up, customize and configure the screen and more.
How to Use
One Talk EXP50 Expansion Module for the T53W, T54W and T57W (PDF)
Learn how to connect the One Talk EXP50 Expansion Module to your T53W, T54W or T57W desk phone.
How to Use
One Talk Enhancements
Check out the latest enhancements to the Verizon One Talk service. Revisit this page regularly to stay on top of all the latest news related to One Talk.
How to Use
One Talk Features
Complete list of features for One Talk, letting you share one mobile number across multiple devices such as smartphones, tablets and Verizon One Talk desk phones.
How to Use
One Talk Features Flyer (PDF)
Overview of One Talk Solution including Business and User features.
How to Use
One Talk First Steps
Learn more about the initial steps to get you started with One Talk services and features, including information about the One Talk Administrator Portal.
How to Use
One Talk LTE Connected Desk Phones
Learn more about the T67LTE and T64 LTE desk phones, the first advanced desk phone with embedded 4G LTE cellular technology available in the USA.
How to Use
One Talk Mobile App - Activate / Set Up Call-Through
Here's how to configure your One Talk mobile app to use the Call-Through feature.
How to Use
One Talk Mobile App - Change Emergency Address
Here's how to change your E911 address via the One Talk mobile app.
How to Use
One Talk Mobile App - Create and Send a Text Message (SMS)
Here's how to send a text message from the One Talk mobile app.
How to Use
One Talk Mobile App - Delete Messages
Here's how to delete messages via the One Talk mobile app.
How to Use
One Talk Mobile App - Download and Install
Follow these steps to download and install the One Talk mobile app.
How to Use
One Talk Mobile App - Manage Call Settings
Here's how to manage call settings (e.g., ringtones, dialpad tones, etc.) via the One Talk mobile app.
How to Use
One Talk Mobile App - Manage Devices
Here's how to manage devices via the One Talk mobile app.
How to Use
One Talk Mobile App - Place a Conference Call
Here's how to place a conference call via the One Talk mobile app.
How to Use
One Talk Mobile App - Troubleshoot Call-Through Errors
Here's how to correct error messages that may occur while setting up One Talk Call-Through.
How to Use
One Talk Mobile App / Android Native Dialer - Place a Video Call
Here's how to place a video call from your One Talk phone.
How to Use
One Talk Mobile App / Enhanced Dialer - Manage Call Features
Here's how to use call features (e.g., call forwarding, do not disturb, etc.) via the One Talk mobile app.
How to Use
One Talk Mobile App / Enhanced Dialer - Turn Do Not Disturb Setting On / Off
Here's how to enable or disable the 'Do not disturb' option via the One Talk app.
How to Use
One Talk Portal - Account Codes
Here's how to use account codes to allow call tracking.
How to Use
One Talk Portal - Add / Edit Email Address
Here's how to add or edit your email address via the One Talk Portal.
How to Use
One Talk Portal - Add / Remove Devices (Endpoint)
Here's how to add or remove devices (endpoints) via the One Talk portal.
How to Use
One Talk Portal - Add New Line
Here's how to add a new line in the One Talk portal.
How to Use
One Talk Portal - Configure Busy Lamp Field (BLF)
Here is how to configure Busy Lamp Field (BLF) via the One Talk portal.
How to Use
One Talk Portal - Configure Voicemail to Email
Here's how to configure the Voice Mail to Email feature via the One Talk portal.
How to Use
One Talk Portal - Create Group / Bulk Groups
Here's how to create groups / bulk groups via the One Talk portal.
How to Use
One Talk Portal - Create New Schedule
Here's how to define your business schedule via the One Talk portal.
How to Use
One Talk Portal - Create Virtual On-Net Extensions
Here's how to create virtual extensions for your business lines via the One Talk portal.
How to Use
One Talk Portal - Delete Group
Here's how to delete groups in the One Talk Portal.
How to Use
One Talk Portal - Edit Group
Here's how to edit groups via the One Talk Portal.
How to Use
One Talk Portal - Enable / Disable Hold Music
Here's how to enable or disable hold music via the One Talk portal.
How to Use
One Talk Portal - Group Forwarding
Here's how to set multiple lines to forward to a specified number using the One Talk Portal.
How to Use
One Talk Portal - Manage External Caller ID Settings (Group Policy)
View this info to make your One Talk lines all display the company phone number on Caller ID when making outgoing calls.
How to Use
One Talk Portal - Manage Reporting and Analytics
Here's how to view call data reports for your One Talk lines via My Verizon for Business.
How to Use
One Talk Portal - Manage User Features
Here's how to manage user features (Anonymous Call Rejection, Call Waiting, etc.) via the One Talk portal.
How to Use
One Talk Portal - Move Users Between Groups
Here's how to move users between groups via the One Talk Portal.
How to Use
One Talk Portal - Purchase Automated Receptionist
Here's how to purchase the Automated Receptionist service via the One Talk Portal.
How to Use
One Talk Portal - Purchase Hunt Group
Here's how to purchase a Hunt Group to ring to a designated group of users via the One Talk portal.
How to Use
One Talk Portal - Set Up Bridging
Here's how to set up call bridging via the One Talk portal.
How to Use
One Talk Portal - Simultaneous Ring
Here's how to set a line to ring to multiple phones when called, via the One Talk portal.
How to Use
One Talk Portal - Update Extension Number
Here's how to update extension numbers via the One Talk portal.
How to Use
One Talk Portal - View / Manage Call Forward Settings
Here's how to manage call forward settings from the One Talk web portal.
How to Use
One Talk Portal - View / Manage Call Queue
Here's how to manage the Call Queue feature via My Verizon for Business.
How to Use
One Talk Portal - View / Update Schedule
Here's how to view or update call routing schedules via the One Talk Portal.
How to Use
One Talk Portal - View Business Features
Here's how to view, modify, add or remove One Talk features using the My Business portal.
How to Use
One Talk Portal - View Lines & Devices Summary
Here's how to view your account's device summary via the One Talk portal.
How to Use
One Talk Resource List (PDF)
Find more information about One Talk with this resource list.
How to Use
One Talk Side View Business App Integration User Guide
Learn how to set up One Talk Side View. Using business apps, One Talk Side View provides a quick snapshot of important details about contacts while on a call.
How to Use
One Talk Simulators
How-to simulators are available with feature/function instructions for One Talk Desk Phones, Mobile/Computer Apps, Admin Portal, Side View Business App Integrations, more.
How to Use
One Talk Site Qualification Tool (PDF)
Use Verizon's One Talk Site Qualification Tool to perform tests to help determine the readiness of a business location prior to installation of One Talk.
How to Use
One Talk Supported Devices
Compatible devices for One Talk, a multi-line business solution for offices or on the go. Share your mobile number and business features across devices.
How to Use
One Talk Supported Headsets
Compatible headsets for One Talk, a multi-line business solution for offices or on the go. Share your mobile number and business features across devices.
How to Use
One Talk T41P & T46G/GW IP Desk Phones - Enable / Disable Intercom
Here's how to enable / disable Intercom on your One Talk T41P or T46G/GW IP Desk Phone.
How to Use
One Talk T41P & T46G/GW IP Desk Phones - Set Up Intercom Key
Here's how to set up the intercom key on your One Talk T41P or T46G/GW IP Desk Phone.
How to Use
One Talk T41P & T46G/GW IP Desk Phones - Use Intercom Key
Here's how to use the intercom key on your One Talk T41P or T46G/GW IP Desk Phone.
How to Use
One Talk T41P IP Desk Phone - Activate / Set Up Device
Follow these steps to perform initial activation on your One Talk T41P IP desk phone.
How to Use
One Talk T41P IP Desk Phone - Check Internet Connectivity
Here's how to check internet connectivity on your One Talk T41P IP Desk Phone.
How to Use
One Talk T41P IP Desk Phone - Factory Reset
Here's how to reset your One Talk T41P IP Desk Phone to factory default settings if your system admin advises you to do so.
How to Use
One Talk T41P IP Desk Phone - Restart Device
Here's how to restart your One Talk T41P IP desk phone.
How to Use
One Talk T41P IP Desk Phone - Set Up Speed Dial
Here's how to set up speed dial on your One Talk T41P IP Desk Phone.
How to Use
One Talk T41P IP Desk Phone - Turn Do Not Disturb (DND) On / Off
Here's how to enable / disable the Do Not Disturb (DND) setting on your One Talk T41P IP Desk Phone.
How to Use
One Talk T41P IP Desk Phone User Guide (PDF)
Find more information about the One Talk T41P IP Desk Phone in our User Guide.
How to Use
One Talk T41P, T42U, T46G/GW IP Desk Phones - Place a Conference Call
Here's how to place a conference call on your One Talk T41P, T42U or T46G/GW IP desk phones.
How to Use
One Talk T41S/SW, T42 Series IP Desk Phones - Park / Retrieve Call
Here's how to park and retrieve calls on your One Talk T41S/SW or T42 series IP Desk Phone.
How to Use
One Talk T41S/SW, T42S IP Desk Phones - Use Paging Key
Here's how to use the paging function on your One Talk T41S/SW or T42S IP Desk Phone.
How to Use
One Talk T41S/SW, T42S, T42U IP Desk Phones - Set Up Wi-Fi
Here's how to set up Wi-Fi on your One Talk T41S/SW or T42 series IP Desk Phones.
How to Use
One Talk T41S/SW, T42S, T42U, T46G/GW, T46S/SW, T49G IP Desk Phones - Delete Paired Bluetooth Connection
Here's how to delete a paired Bluetooth device from your One Talk T41S/SW, T42S, T42U, T46G/GW, T46S/SW or T49 IP Desk Phone.
How to Use
One Talk T41S/SW, T42S, T42U, T46G/GW, T46S/SW, T49G IP Desk Phones - Turn Bluetooth On / Off
Here's how to turn Bluetooth on and off from your One Talk T41S/SW, T42 series or T46 series IP desk phone.
How to Use
One Talk T41S/SW, T42S, T42U, T46S/SW IP Desk Phones - Create and Send a Text Message (SMS)
Here's how to create and send a text message from supported T41 / T42 / T46 series IP desk phones.
How to Use
One Talk T41S/SW, T42S, T42U, T46S/SW IP Desk Phones - View / Reply to a Text Message (SMS)
Here's how to view and/or reply to text messages on your T41S/SW, T42S, T42U, or T46S/SW desk phone.
How to Use
One Talk T41S/T41SW & T42S IP Desk Phones - Enable / Disable Paging
Here's how to turn the paging function on or off for your One Talk T41S/SW or T42S IP Desk Phone.
How to Use
One Talk T42U IP Desk Phone Quick Start Guide (PDF)
This Quick Start Guide provides you with the basics to start using your One Talk T42U. Learn how to assemble the phone, manage calls and customize features.
How to Use
One Talk T42U IP Desk Phone Specifications (PDF)
Review the key features and benefits for your T42U, including display, interface, network and security, physical features, and other specifications.
How to Use
One Talk T42U IP Desk Phone User Guide (PDF)
This User Guide can help you get the most out of your One Talk T42U. Learn how to start the phone, call functions, customizing your phone and more.
How to Use
One Talk T46G and T46GW IP Desk Phone User Guide (PDF)
Find more information about the One Talk T46G and T46GW IP Desk Phone in our User Guide.
How to Use
One Talk T49G IP Desk Phone User Guide (PDF)
Find more information about the One Talk T49G IP Desk Phone in our User Guide.
How to Use
One Talk T53W IP Desk Phone Specifications (PDF)
Review the key features and benefits for your T53, including display, interface, network and security, physical features, and other specifications.
How to Use
One Talk T54W IP Desk Phone Specifications (PDF)
Review the key features and benefits for your T54, including display, interface, network and security, physical features, and other specifications.
How to Use
One Talk T57W IP Desk Phone Specifications (PDF)
Review the key features and benefits for your T57, including display, interface, network and security, physical features, and other specifications.
How to Use
One Talk T5W T53W T54W T57W Series Phones User Guide (PDF)
This User Guide can help you get the most out of your One Talk T5W phones. Learn about hardware, screens, icons, features, & more for your T53, T54 & T57 desk phones.
How to Use
One Talk T5xW Series IP Desk Phones & T67LTE 4G LTE Desk Phone - View / Reply to a Text Message (SMS)
Here's how to view and/or reply to text messages on your T5xW series or T67LTE desk phone.
How to Use
One Talk T64LTE 4G Desk Phone Quick Start Guide (PDF)
Get instructions on how to install and set up the One Talk T67LTE 4G Desk Phone.
How to Use
One Talk T64LTE 4G Desk Phone Specification Sheet (PDF)
Technical specifications and benefits of the One Talk T64LTE 4G Desk Phone.
How to Use
One Talk T64LTE 4G Desk Phone User Guide (PDF)
Get detailed information about the One Talk T64LTE 4G Desk Phone.
How to Use
One Talk T67LTE 4G Desk Phone Quick Start Guide (PDF)
Get instructions on how to install and set up the One Talk T67LTE 4G Desk Phone.
How to Use
One Talk T67LTE 4G Desk Phone Specification Sheet (PDF)
Technical specifications and benefits of the One Talk T67LTE 4G Desk Phone.
How to Use
One Talk T67LTE 4G Desk Phone User Guide (PDF)
Get detailed information about the One Talk T67LTE 4G Desk Phone.
How to Use
One Talk UVC34 USB Video Bar Spec Sheet (PDF)
View the technical specifications and benefits of our UVC34 USB Video Bar.
How to Use
One Talk VZP59 Quick Start Guide (PDF)
This Quick Start Guide provides you with the basics to start using your One Talk VZP59. Learn how to assemble the phone, manage calls and customize features.
How to Use
One Talk VZP59 Specifications Sheet (PDF)
Get the specifications sheet for the One Talk VZP59 Executive IP desk phone with video camera.
How to Use
One Talk VZP59 User Guide (PDF)
This User Guide can help you get the most out of your One Talk VZP59. Learn about set up, advanced feature use and making and managing calls.
How to Use
One Talk W59VR Ruggedized Cordless Handset for the W60 Quick Start Guide (PDF)
Familiarize yourself with the package contents, assembly and safety instructions, and features of your W59VR handset for the One Talk W60 IP DECT Phone.
How to Use
One Talk W59VR Ruggedized Cordless Handset for the W60 Specifications (PDF)
Review the key features & benefits for your ruggedized W59VR. Scratch & disinfectant resistant handset includes HD Voice, color screen, built-in Bluetooth, more.
How to Use
One Talk W59VR Ruggedized Cordless Handset for the W60 User Guide (PDF)
This User Guide helps you get the most out of your W59VR handset. Learn about hardware, screens, icons, call features, customization, audio settings, bluetooth, more.
How to Use
One Talk W78B IP DECT Base Station & W78HV Wireless Handset User Guide (PDF)
This User Guide provides you with the basics to start using your One Talk W78B and W78HV. Learn how to set up & customize your phone, calling features & more.
How to Use
One Talk W78B IP DECT Base Station Quick Start Guide (PDF)
Learn the basics to start using your W78B DECT IP Base Station including assembly, registration, tech support and more.
How to Use
One Talk W78B IP DECT Base Station Spec Sheet (PDF)
View the technical specifications and benefits of our One Talk W78B DECT IP Base Station.
How to Use
One Talk W78HV Wireless Handset Spec Sheet (PDF)
View the technical specifications and benefits of our W78HV Wireless Handset for the W78B Base Station.
How to Use
One Talk YLPOE30 Specifications Sheet (PDF)
Get the specifications sheet for the One Talk Power over Ethernet (PoE) adaptor that provides the power supply and data connection for the CP960 IP conference phone.
How to Use
One Talk desk phones - comparison chart (PDF)
Compare features and specifications for One Talk desk phone models T67LTE, T42U, T53W, T54W, T57W, VZP59, W78B/HV, CP925, and CP965.
How to Use
One Talk, Meet Your Device, WF 40 Wi-Fi USB Dongle (PDF)
Get to know your One Talk WF 40 Wi-Fi USB Dongle.
How to Use
One Talk, Meet Your Phone, CP860 IP Conference Phone (PDF)
Get to know your CP860 IP Conference Phone.
How to Use
One Talk, Meet Your Phone, EXP 40 Expansion Module (PDF)
Get to know your One Talk EXP 40 Expansion Module.
How to Use
One Talk, Quick Install Guide, T41P IP Desk Phone Basic (PDF)
Find more information about the One Talk T41P IP Desk Phone Basic in our Quick Install Guide.
How to Use
One Talk, Quick Install Guide, T46G IP Desk Phone Medium (PDF)
Find more information about the One Talk T46G IP Desk Phone Medium in our Quick Install Guide.
How to Use
One Talk, Quick Install Guide, T49G IP Desk Phone Executive Video (PDF)
Find more information about the One Talk T49G IP Desk Phone Executive Video in our Quick Install Guide.
How to Use
One Talk, Quick Reference Guide, DECT IP Phone (PDF)
Find more information about the One Talk DECT IP Phone in our Quick Reference Guide.
How to Use
One Talk, Quick Reference Guide, T41P IP Desk Phone Basic Installation (PDF)
Find more information about the One Talk T41P IP Desk Phone Basic Installation in our Quick Reference Guide.
How to Use
One Talk, Quick Reference Guide, T46G IP Desk Phone Medium (PDF)
Find more information about the One Talk T46G IP Desk Phone Medium in our Quick Reference Guide.
How to Use
One Talk, Quick Reference Guide, T49G IP Desk Phone Executive Video (PDF)
Find more information about the One Talk T49G IP Desk Phone Executive Video in our Quick Reference Guide.
How to Use
Verizon Mobile for Microsoft Teams (VMMT) - Customer Notifications
Stay informed of the latest VMMT (Verizon Mobile for Microsoft Teams) customer notifications.
How to Use
Verizon One Talk - Customer Notifications
Stay informed of the latest Verizon One Talk customer notifications.
How to Use
Verizon One Talk FAQs
One Talk is a multi-line business solution for offices or on the go. Share your mobile number across devices, accessing calls and features where you need them.
How to Use
Video: Adding Participants to a Call on One Talk(length: 0:51)
This video will show you how to use the 6-way calling feature from the app or dialer.
Length: 0:51
How to Use
Video: Adding Video to a Voice Call on One Talk(length: 0:35)
This video will show you how to add a video call to a voice call.
Length: 0:35
How to Use
Video: Adding a Device to an Existing Line on One Talk(length: 1:01)
Add a device to an existing line on One Talk by watching this video.
Length: 1:01
How to Use
Video: Adding a New One Talk User(length: 1:30)
Learn how to add a new user to One Talk using the web portal.
Length: 1:30
How to Use
Video: Call Transferring on One Talk(length: 1:02)
This video will show you how to transfer a call to another device on your One Talk account.
Length: 1:02
How to Use
Video: Handling Multiple Calls on One Talk(length: 0:58)
This video will show you how to answer and merge multiple calls on a single mobile device.
Length: 0:58
How to Use
Video: Installing the One Talk Android App(length: 1:22)
This video will show you how to install the One Talk app on your Android mobile device.
Length: 1:22
How to Use
Video: Making a Video Call on One Talk(length: 0:33)
This video will show you how to make a video call.
Length: 0:33
How to Use
Video: Merging Multiple Calls on One Talk(length: 0:59)
This video will show you how to answer multiple calls and merge them in a conference call.
Length: 0:59
How to Use
Video: Moving Calls on One Talk(length: 0:48)
This video will show you how to move a call from a desk phone to another device.
Length: 0:48
How to Use
Video: One Talk Android Mobile App Tour(length: 2:22)
This video will give you a quick overview of the One Talk mobile app on your Android mobile device.
Length: 2:22
How to Use
Video: One Talk Digital Presentation(length: 1:48)
How to Use
Video: One Talk from Verizon Connecting Ethernet(length: 0:48)
Watch this video to learn how to connect your desk phone to Ethernet.
Length: 0:48
How to Use
Video: One Talk from Verizon Unboxing and Phone Assembly(length: 1:14)
Watch this video to learn how to assemble and initialize your One Talk desk phone.
Length: 1:14
How to Use
Video: Receiving Calls From Multiple Devices on One Talk(length: 0:37)
This video will show you how to receive a call on multiple devices.
Length: 0:37
How to Use
Video: Retrieving Mobile Voicemail on One Talk(length: 1:00)
This video will show you how to retrieve One Talk voicemail from your mobile device.
Length: 1:00
How to Use
Video: Retrieving Voicemail on One Talk(length: 1:14)
This video will show you how to retrieve voicemail from a One Talk desk phone.
Length: 1:14
How to Use
Video: Setting up Wi-Fi on One Talk(length: 0:58)
This video will show you how to set up desk phones that offer Wi-Fi connectivity.
Length: 0:58
How to Use
Video: Using the Bridged Line Feature on One Talk(length: 0:58)
Learn how to use the Bridged Line feature to monitor and answer calls coming to another person's phone number.
Length: 0:58
How to Use
Yealink One Talk Devices - Support Overview
Find support for Yealink One Talk devices.
How to Use
Yealink One Talk T41S IP Desk Phone User Guide (PDF)
This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
How to Use
Yealink One Talk T41SW IP Desk Phone User Guide (PDF)
This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
How to Use
Yealink One Talk T42S IP Desk Phone User Guide (PDF)
This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
How to Use
Yealink One Talk T46S IP Desk Phone User Guide (PDF)
This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
How to Use
Yealink One Talk T46SW IP Desk Phone User Guide (PDF)
This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
How to Use
Yealink WH62 Wireless Headset Data Sheet (PDF)
Review the key features and benefits for your WH62 headset, including acoustic shield technology, multi-device connection, optimal audio performance, more.
How to Use
eFax Corporate
Learn more about eFax Corporate, providing Digital Cloud Fax Technology for those seeking a cloud-based alternative to traditional paper-based fax machines.
How to Use
eFax Corporate: Administrator's Getting Started Guide (PDF)
This reference guide teaches administrator functions for setting up and creating users, viewing groups, settings, profiles, numbers, usage information and more.
How to Use
eFax Corporate: Desktop Fax Reference Guide (PDF)
This reference guide offers a quick overview of how to send, receive, open, print, save and confirm receipt of faxes.